Returns policy
Software on trial
You may return any product that you have received on a 14-day trial provided it is within 7 days of the expiry of your trial period. To do so, please return the software to the following address:
Product Returns
Birchfield Interactive Ltd
The Media Centre
Culverhouse Cross
Cardiff
CF5 6XJ
UK
Please ensure that you return the goods no later than 21 days from the date you received the goods.
Activated and Trial Expired software
We cannot accept any returns for software that has been activated or has been retained by the school for more than 21 days.
Software is activated automatically when we receive payment,
