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Lesson Kit error messages
Click on a problem in the list to see the solution.
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Autoexec.bat error
If you encounter an "autoexec.bat" error message, right click on the shortcut being used to access the software title and bring up the properties dialogue box. Select the target box via the shortcut tab and remove the reference to:
C:\AUTOEXEC.BAT
from the address string.
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Resource.ini error
A possible resolution to the error message "cannot find resource.ini" is to check your datapath.ini files.
To check and amend these files, navigate to the folder where you have installed your Birchfield software, then locate the subfolder for your subject. For example, this will be named "PSHE LK" for PSHE Lesson Kits. Within this folder, locate the file "datapath.ini" and open it in a text editor. This file contains the address of the folder containing "resource.ini" (by default "Birchfield"). Please amend this address (and any others) to the full UNC path:
ie. \\server\Birchfield\
Save this text file, then copy it to each of your installed lesson folders (these are named BCDS00, followed by a three figure number then LK, IS or IL) the Lesson Builder folder and the AT folder.
When this is done, locate and open the "resource.ini" file (by default in the root of
\\server\Birchfield\
and check that folder address for each title is the correct Network path, ie.
\\server\Birchfield\
Finally, save and rerun the software from a client machine.
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Director Player error
The error message "Director Player Error" without any further information could be caused by a permissions issue or a faulty configuration. However, it is usually a sign that your QuickTime player requires updating. To obtain the latest version of QuickTime, please visit:
http://www.apple.com/uk/quicktime/download/
If the error message persists after the QuickTime player update, please contact technical support.
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Direct to Stage error
A "Direct to Stage" error suggests a conflict between your QuickTime player and the Adobe (previously Macromedia) software used by Birchfield for product development. The conflict occurs in the last version of QuickTime 6 and the earliest version of QuickTime 7. Apple has now updated their QuickTime player to bypass this conflict. Hence, please update your "QuickTime" player to the current version (v7.6), which is a free download from the Apple website:
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High Network Traffic error
If you receive "High Network Traffic" error messages, the folder set up to receive assessment data and log in details could have incorrect permissions allocated. Please ensure that the folder you have chosen to store assessment data in (by default the AT DATA folder in C:/Birchfield) has modify permissions allocated to it.
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Mode Error
The issue at the root of a "Mode" error message can be solved by navigating to the folder where you have installed your Birchfield software. By default, this is located at
C:\Program Files\Birchfield
Within this folder, there will be one or more sub-folders named BCDS00, followed by a three figure number and the letters LK, IS or IL. Within these BCDS folders, you will find a variety of different file types. Set the properties of every file ending with the file extensions .exe, .dxr and .cxt to read only by right clicking and choosing properties at the bottom of the contextual menu, then choosing the read only option. Please repeat this procedure for every BCDS folder, then re-run your software.
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OLE DB Provider error
A "Microsoft OLE DB Provider" error message usually indicates that the user permissions for the "AT Data" folder, and in particular the file "Assess.mdb", are incorrect. This folder (and all internal files) should allow both read and write permission for all users. Please check these permissions and any hierarchical settings that might affect them.
Sometimes deleting the existing Assess.mdb file, and then re-running the software (thus creating a new file) will solve the issue.
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Register Extras error
The issue at the root of a "Register Extras" error message can be solved by navigating to the folder where you have installed your Birchfield software. By default, this will be located at
C:\Program Files\Birchfield
Within this folder, there will be one or more sub-folders called BCDS00, followed by a three figure number and the letters LK, IS or IL. Within these sub-folders you will find a variety of different file types. Set the properties of all files ending with the file extensions .exe, .dxr and .cxt to read only by right clicking and choosing properties at the bottom of the contextual menu, then choosing the read only option. Repeat this procedure for each BCDS folder, then re-run your software.
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TAG.TXT error
If you receive "TAG.TXT" error messages, this could indicate that the folder set up to receive assessment data and log in details has the incorrect permissions allocated. Please ensure that the folder you have chosen to store assessment data in (by default, the AT DATA folder in C:/Birchfield) has modify permissions allocated to it.
